Virtual Queueing
Change the way your customers wait and manage your queues virtually through digital channels and platforms.
Scan to queue
Allow customers to queue virtually by scanning a QR code or be assisted by a mobile conceirge staff and wait anywhere with a digital queueing ticket.
Scan to queue
Allow customers to queue virtually by scanning a QR code or be assisted by a mobile conceirge staff and wait anywhere with a digital queueing ticket.
Visit the branch site
Allow the customers to queue online using any browser and wait anywhere.
Virtual Queueing Benefits
Smart Data
Display up-to-date data so that visitors can see it when is best to visit your branch.
Real time updates
Visitors can get real time updates with their digital queue ticket.
SMS Notifications
Send automated notifications to ensure customers are being called and show up on time.
How it works!
Allow customers to hold their place remotely,
reduce wait times and increase customer satisfaction.
Setup Branch Site
Visit the business portal to print the QR code or share the URL link with customers to allow them to queue online.
Scan QR or visit the link
Customer should scan the QR code or visit the QR link to queue online.
Waiting Experience
Customer’s ticket number appears on screen in lobby and is called.
No more waiting
in long lines
-
The customer will receive an
SMS notification if staff calls them. -
The SMS provides a link for customers to
monitor their queue status.
No more waiting
in long lines
-
The customer will receive an
SMS notification if staff calls them. -
The SMS provides a link for customers to
monitor their queue status.
How it works?
Protect your staff, customers and business in this time
of global pandemic.
